What new features can we expect with the WEX platform?

Posted by wloureiro & filed under .

 You will enjoy several new features, including:

  • LEAP (Employer Portal): This robust employer portal allows you to enter or upload information on new hires and qualifying events, view specific member details, access COBRA reports, and update plans and rates. LEAP also provides access to the last 12 months of invoices, customizable dashboards to view key metrics. You can also update and assign roles to your employees for portal access.
  • KnowledgeBase: Inside LEAP you will also have access to a comprehensive Knowledgebase with step-by-step instructions and video demos.

COBRA Participants will also enjoy these new features:

  • Mobile App: Participants will have access to a mobile app, making it easy for them to access their accounts, make elections, set up one-time and recurring payments, and view their payment history.
  • Marketplace Link: A link to the healthcare marketplace will be available on the qualifying event form, offering participants an alternative to COBRA.
  • IVR Payments: Participants can make COBRA and Billing payments through our interactive voice response system anytime of day or night.
  • KnowledgeBase: Participants will have access to their own comprehensive Knowledgebase where they can look up answers to all of their questions.